Effective Date: 2025/11/01

At Lunivo Peptide, we are committed to providing high-quality products. Due to the nature of our products, we have specific policies regarding returns and refunds.

1. Return Policy

  • No Returns: Due to health and safety regulations, we do not accept returns for any of our peptide products. All sales are final.
  • Defective Products: If you receive a defective product, please contact us within 7 days of receipt. We may request photographic evidence to assess the issue.

2. Refund Policy

  • Refunds for Defective Products: If a product is confirmed to be defective, we will provide a full refund or replacement at our discretion.
  • Processing Time: Refunds will be processed within 7 business days after the request has been approved. The amount will be credited back to the original payment method.

3. Order Cancellations

  • If you wish to cancel an order, please contact us within 24 hours of placing the order. Once an order has been processed or shipped, it cannot be canceled.

4. Contact Us

For any issues regarding your order, including defective products or refund requests, please contact us at:

5. Changes to This Policy

We may update this Return and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.